21. Decision-Making Process: the process by which you make decisions
22. Democratic Leadership Style: equal rights for all workers 23. Depression: a phase in which business activity remains far below normal for years
24. Directing: leading or guiding in a certain direction to accomplish a goal
25. Economics: the study of the production, distribution, and consumption of products and services.
26. Empowerment: when someone receives more power than previously had.
27. Entrepreneur: one who starts, runs, and manages their own company at their own financial risk.
28. Environmental Control: controlling and keeping track of things that go into the environment such as chemicals, toxins, waste, ect. to keep the environment clean
29. Evaluate Performance Expectations: expectations that an employees performance is up to code.
30. Exchange Rate: How much our own money is worth in comparison with foreign money.
31. Factors of Production: what might affect the production of goods
32. Financial Statements: stating where the company is financially
33. Flexible Work Schedules: when you can show up when it is a good time for you and leave when it is most convenient
34. Form Utility: the ability of a product to satisfy a consumer's needs or wants
35. Franchise: an arrangement in which a supplier grants a dealer the right to sell a product in return for some percentage of the total sales
36. Franchiser: a company or manufacturer that grants franchises
37. Herzberg Theory: the Motivation-Hygene theory. People are influenced by two factors which are Satisfaction and Dissatisfaction.
38. Human Resource Department:deals with consumer complaints and maybe hazards of a product.
39. Human Resource Management: makes sure they do it.
40. Income Statement: a statement accurately stating your businesses income